Safaricom reopens Two Rivers outlet

Safaricom has reopened its retail shop in Two Rivers Mall after two months of closure.

The Telco had closed the outlet in what it termed as streamlining operations.

“We are happy to inform you that you can continue to enjoy Safaricom Customer Care services at our Two Rivers Mall outlet now located on the first floor,” Safaricom said in its message to customers.

The shop was opened in 2017 after the launch of Two Rivers to cater to the mall clients and those of the catchment areas in Ruaka, Redhill, Kabuku, and Limuru, as well as reduce heavy footfall experienced in the Village Market Shop.

After the closure in August, Safaricom directed its customers to Village Market Shop which remained open.

“As we continue to streamline our business operations to better meet customers’ needs, we wish to inform all our customers of the closure of our Two Rivers retail center with effect from August 31, at the close of business,” Safaricom stated.

“Starting September 1, 2022, our customers in the area can continue accessing all our services from the Village Market retail center or nearby care outlets.”

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