Zoho welcomes eTIIMS by KRA

Global tech solutions provider Zoho has welcomed the Kenya Revenue Authority’s implementation of the electronic tax invoice management systems (eTIIMS), a software that now seeks to ramp up VAT revenue.

The new eTIIMS system now seeks to electronically integrate sales invoices of businesses with the KRA system to monitor taxable sales.

KRA had initially intended to use the Electronic Tax Registers (ETR) machines to shore up taxes by billing tax invoices to merchants. This even as the taxman seeks to raise the foregone KES.400 billion in VAT revenue.

Zoho now says the message has been well received by its merchants as the customer feedback is positive.

“As a tech business service provider dealing in workspaces and the provision of electronic invoicing system, we see it as an opportunity for our clients to have efficiency in the way they conduct their business. Unlike the ETR machines that were bulky and equally expensive for most SME’s whom we serve, the system will be one stop shop for a lot of data for businesses,” Zoho Middle East and Africa President Nizam Hyther said at the opening of the Zoho Africa regional offices in Nairobi.

“Also the ETR machines posed a lot of cyber security risk as most merchants would be exposed to every cyber-crime. With the eTIIMS it is easy to track any attack paths and mitigate before any attacks have been executed.” Nizam added.

Zoho also says the company is keen on compliance and the regulations of various countries they operate in.

“In Kenya we have about 130,000 merchants registered and paying VAT. And what the government is keen on is to collect VAT from all of these 130,000. ETIIMS is easily adoptable and equally affordable. People are happy with the eTIIMS because of the ease of use and non-recurrent costs,” Veera Natrajan, Zoho East Africa Manager told NTV.

Zoho becomes the latest of global tech giants to set up shop in the African market, a move that positions Nairobi as Africa’s favourite Sub Saharan tech destination.

Over the past year, Zoho has experienced substantial growth in Kenya, with a 48% increase in revenue and a rapid rise in the number of employees. In addition, Zoho’s partner network in Kenya has grown by 33% in 2022, a testament to the company’s dedication towards building long-term, mutually beneficial relationships with its partners in the nation.

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