The Kenya Revenue Authority Southern Region Coordinator Mr Joseph Tonui visited the Huduma Center within the central business district as part of the taxpayers’ month initiatives.
Mr Tonui appreciated customers seeking services at the centre for supporting the Authority in fulfilling its objectives. During the visit, Mr Tonui interacted with Taxpayers and got their feedback on the services.
“KRA has stepped up measures to transform the organization to a customer-centric organization through offering high-quality services and addressing the needs of its customers, a process that will culminate into a change of brand identity to Kenya Revenue Service.
The aim of the visit is part of KRA’s efforts to promote good relations with taxpayers’ by educating them on their obligations, and resolving their issues efficiently and in a timely manner.
The total tax collected in the last financial year within the Southern region was KES 492B against a target of KES 480B, recording a surplus of KES 12B. In the current financial year, the taxman has a target of KES 533B in the Southern Region.
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