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How to protect your mobile money wallet
Mobile banking has revolutionized the way people handle their finances in Kenya, offering convenience and ease of access to financial services.
However, the rise in cases of financial fraud including money disappearing mysteriously from accounts has become a cause for concern.
Banks invest a lot of time and resources into securing both their customers and their own digital operations, including mobile apps, from fraud and theft.
However, as a customer, you must also play a part in preventing attacks by adopting safe mobile banking practices.
To ensure the safety of your funds and protect yourself from financial fraud, here are some tips to secure your mobile banking:
Use strong passwords and two-factor authentication
Ensure that you choose a strong password and, whenever possible, use two-factor authentication. This strengthens your account’s security and makes it harder for hackers to gain access to your money.
Bank users must provide at least two pieces of authenticating information when using two-factor or multi-factor authentication to enter their accounts. Typically, a text message with a confirmation number is delivered to their cell phone along with a password or PIN.
Keep your phone secure
Use a screen lock and keep your phone in a secure location at all times. Installing unfamiliar or untrusted apps is not recommended since they can contain malware or spyware.
Watch for scams
Be vigilant of unauthorized calls, texts, or emails that request your personal or financial information. Do not divulge your login information to anyone, and stay away from links that come from untrusted sources.
Phishing emails frequently appear convincing, as though they come from your bank or credit card company. However, they could be infected with malware, and ID thieves use them to deceive victims into disclosing personal information.
Check your transactions regularly
Check your account transactions frequently, and notify your bank right away of any questionable activity. This will assist you in identifying any unauthorized account access.
Use only secure networks
To reduce the chance of security breaches, make sure the operating system and antivirus software on your device are up to date.
You frequently receive a warning while connecting to a public Wi-Fi hotspot that you are not on a secure network and that others may be able to view your online activity. That is a strong case against using a public network for any type of financial transaction. To best protect your personal information, utilize your home wi-fi or cellular network instead.
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