Court of Appeal rules Meta can be sued in Kenyan courts over layoffs of content moderators

Meta has suffered a blow after the Court of Appeal dismissed an application challenging the authority of Kenyan courts to handle a case brought by 186 Facebook content moderators.

The social media giant— which owns Facebook, WhatsApp, Instagram and Threads among others — argued that the content moderators cannot pursue the legal claim against the company as Meta was not based in Kenya.

The content moderators sued the company and blocked outsourcing firm Samasource Kenya EPZ from declaring them redundant, pending the determination of their case.

But Meta challenged the cases arguing that the Facebook content moderators failed to meet the legal threshold for the court to allow them to serve the foreign firms with the court documents.

Read: Why civil society wants foreign digital firms probed

In an earlier ruling on March 20, 2023, Justice Mathews Nderi allowed the workers to serve the Facebook owners in their principal offices in the USA.

The judge also issued interim injunction orders, stopping the sackings, pending a hearing of the application.

The appellate court judges said they were satisfied that the trial court appreciated that there was a threat of the content moderators being laid off and it was proper and within the jurisdiction of the Employment and Labour Relations court (ELRC) to intervene, pending the determination of the case.

“Consequently, the appellants’ appeal on this ground is without merit,” Justices Daniel Musinga, Asike Makhandia and John Mativo said.

Meta argued that the ELRC could not assume jurisdiction over a foreign corporation since the Kenya constitution does not apply beyond its geographical limits and the firms are not subject to the constitution.

Further, Meta argued that they are foreign companies with no operations in Kenya and the firm risks paying Sh10 million to the moderators yet they are not their employees.

The Facebook owner also said the content moderators were lawfully terminated and South African Daniel Motaung cannot bring a claim on behalf of undisclosed persons.

Read: Why is TikTok in the hot seat? Understanding Kindiki’s pronouncements

“In the case at hand, as it is an agreed fact that the 2nd and 3rd respondents are foreign corporations, Kenyan law cannot apply to them. There is no permissive law that allows this court to exercise jurisdiction beyond territorial limits over the 2nd and 3rd respondents,” Meta said in court documents.

The content moderators through lawyer Mercy Mutemi submitted that Meta and its former agent Samasource Kenya EPZ, started a redundancy programme to get rid of them in retaliation because of a petition filed by Mr Motaung, alleging poor working conditions.

She further said most of the moderators who are migrant workers would be forced to leave Kenya, and will lose all meaningful access to justice owing to difficulty in accessing the court.

Ms Mutemi argued that Meta and its agents were trading in Kenya, and that Facebook has millions of users in the country and draws revenue from the users through Facebook Pay and Facebook Marketplace.

The firms also pay digital service tax (DST) to the government of Kenya, she said.

The lawyer maintained that in today’s digital world, it is possible for a foreign company to operate fully in Kenya without a physical office in the country.

She said the term ‘carrying on business’ must be interpreted accordingly, taking into account the digital world.

The employees are drawn from various countries in Africa and were engaged at the Content Moderation Centre in Nairobi, which serves the larger Eastern and Southern African Region.

Read: Why Kenya has no Silicon Valley

The moderators sued Meta Platforms, Meta Platforms Ireland Ltd and Samasource Kenya EPZ.

In a separate decision, the court set aside orders given by the court regarding the working conditions of the Facebook content moderators, stating that Justice Byram Ongaya issued final orders at the preliminary stage.

skiplagat@ke.nationmedia.com

AM Live

AM Live is NTV's morning current affairs show that sets the agenda for the day with insightful panels every weekday.

BNX

Business Redefined

Business Redefined is Kenya’s premier thought leadership platform for unpacking matters regarding economic and finance policy as well demystifying complex developments in the region’s capital markets.

Comedies

A collection of our premium content. Diam curabitur vehicula A collection of our premium content. Diam curabitur vehicula

Documentaries

A collection of our premium content. Diam curabitur vehicula A collection of our premium content. Diam curabitur vehicula

Entertainment

A collection of our premium content. Diam curabitur vehicula A collection of our premium content. Diam curabitur vehicula

Full Episodes

A collection of our premium content. Diam curabitur vehicula A collection of our premium content. Diam curabitur vehicula

Gumzo La Sato

Gumzo La Sato is a live social issues show that aims to create awareness about issues affecting the larger society. The discussions range from Parenting, Marital bliss and struggles, Oppression, violence, and all matters of the Heart.

Health Diary

Health Diary is a weekly show that highlights different types of diseases/conditions and seeks ways to prevent, treat/manage them. The show debunks this through real life stories and also feature specialists in different fields, to offer medical advice on the same.

Letter To My Younger Self

Letter To My Younger Self is a podcast where guests get to write a letter to their younger self, from which Maxine formulates questions to ask them during the hour-long show.

Mazao Talks

Mazao looks at agriculture and agribusiness

Nation Reports

Nation Reports is a weekly podcast offers an opportunity for listeners to interact with various reporters and journey with them as they unravel the biggest most emotive stories.

One Health Lens Podcast

Discussing health matters and human stories from Kenya and across Africa. We talk big picture from people to policy, ecosystems, and everything in between. Follow us on LinkedIn: https://www.linkedin.com/company/onehealthlens

Paradise Lost

Paradise Lost peeks through the story of Louis Otieno, the times, and everything in between.

Podcasts

Podcasts

Primetime

A collection of our premium content. Diam curabitur vehicula A collection of our premium content. Diam curabitur vehicula

Speaking of GEN Z

Speaking of Gen Z brings you entertaining but meaningful conversations about a generation that is trying to navigate through adulthood. Join hosts Michelle, Jackie and Esther as they unravel all things Gen Z.

Sport On

Sport-On is a 30-minute sports magazine show on NTV and 3 hours on NATION FM. The show seeks to give the sports “fanatics” and “funatics” comprehensive and in-depth coverage of sports both locally and internationally.

Tech-over

The extent of technological growth is beyond mere acknowledgment; it has seamlessly integrated into our daily existence. A few years ago, the notion of paying electricity bills through mobile money or recharging with 'tokens' in Kenya seemed inconceivable. Online product sales were considered distant, and artificial intelligence is rapidly reshaping various facets of our lives. Amidst these technological leaps, those with a solid understanding of tech can navigate challenges, seize opportunities, and build a sustainable livelihood. Tech over Show aims to be the platform facilitating discussions among thought leaders, innovators, tech companies, and the government, addressing challenges and opportunities in Kenya's thriving tech industry.

Thamani

Thamani is a business show which is dedicated to emerging issues regarding micro, small and medium size businesses.

The Politalk podcast

This is The Politalk podcast. Here we look into the ins and outs of everything Kenyan politics. We pull no punches and have no reason to sugarcoat anything that matters to Kenyans.

The Trend

A two-hour-long live show that airs on Fridays. The show focuses on what is current in the entertainment industry, controversial and popular across all media platforms targeting those aged between 25 and 35 years.

The trend podcast

The trend podcast highlights and captures the best of banter from #TTTT segment that airs every Friday on NTV. It's the TTTT EXTRA

The Wicked Edition

The Wicked Edition with Dr. King’ori seeks to address serious issues through humour and relatable wit. It is a two-part half hour show filmed in front of a live audience

Trending

A collection of our premium content. Diam curabitur vehicula A collection of our premium content. Diam curabitur vehicula

Twende

Twende is a travel show that highlights beautiful, unique, diverse locations, people, and cultures. The show offers fresh perspectives on familiar locations and memorable experiences in new ones.

Unscripted

This Saturday evening lifestyle show lets viewers share their stories and life experiences as openly & honestly for the purpose of shifting the culture of silence.

VIP Access

VIP ACCESS is Anyiko Owoko’s YouTube and podcast show on Music and Culture dedicated to promoting Africa’s most promising talent and creatives. This podcast grants you VIP access into timeless interviews while providing a platform for rising as well as established artists across the continent. Since launching in 2018, Anyiko has interviewed over 70 African music stars.

WADR

This weekly news show aims to have all sides of debate but not be constrained by it, listen to main voices in the contest but not allow them to hold the viewers hostage, entertain debate but allow push back with all due respect.

When death do us part

In this podcast, three widowers openly speak about the process of grief, how they found themselves exposed to the emotional turmoil of losing their wives, and how society still does not know how to deal with them.

Your World

Your World is a health, wellness and variety show. It provides a platform for audiences and experts to share their experiences on how to improve or manage health issues, across Kenya and the Africa region.