Alternative Tax Dispute Resolution | Business Redefined
In 2024/25, KRA reported unlocking Kes 15.3 billion following the conclusion of 97 cases through the alternative dispute resolution route.
We take a look at Alternative Tax Dispute Resolution with Janet Lavuna, Associate Director, PWC Kenya
In the discussion:
- What is the design of Kenya's Alternative Tax Dispute Resolution framework?
- Who are the parties involved & what does it entail from start to finish?
- What are the limitations of the Alternative Tax Dispute Resolution process & what recourse exists?
- What are the typical settlement terms in the Alternative Tax Dispute Resolution process?
- Enhanced Tax Compliance Certificates & implications for taxpayers
East Africa's Insurance Opportunity | Business Redefined
The insurance sector is undergoing a significant shift as the switch from IFRS4 to IFRS17 brings about a transition from legacy fragmented & non-comparable accounting rules to a framework that enforces a single, standardised & market-consistent framework. We speak to the Group Chief Financial Officer of AAR Insurance, Hosea Kiprop, to take stock of the state of the industry & emerging trends.
7 hours ago
Kenya Pipeline 2025/26 Earnings | Business Redefined
A deep dive into the 2025/26 earnings of Kenya Pipeline Company with the utility's Managing Director, Pius Mwendwa.
October 15, 2026
Protecting Small Businesses Online | Business Redefined
Kenya's vast micro, small & medium size businesses are tapping into online spaces to unlock new markets but how can they ensure they stay safe & secured given the rising wave of cybersecurity threats? Between April & June 2026, Kenya reported 2.3 billion cyber threats, a 30.3% increased compared to those reported between Jan & March 2026. We speak to Safaricom PLC on how this category of businesses can ensure cyber safety as they chase new markets on the digital horizon.
October 15, 2026
Aftersales in Mobile Telephony | Business Redefined
We speak to Samsung Mobile Kenya on the role that strong after sale services are playing in catalysing uptake of tech solutions in the Kenyan market.
October 15, 2026
Quickmart's Kshs15 Billion IPO | Business Redefined
Quickmart is in the market with Kenya's first exit via the public markets by a PE fund. The offer is priced at Kes 7.50/share, floating 2.0 billion shares (50.0% stake). We have a conversation with the retail chain's Chief Financial Officer to whip through the issuance & the underlying fundamentals.
October 14, 2026
Emerging Issues in Kenya's Tax Landscape | Business Redefined
A conversation with Robert Waruiru, Managing Partner, ICHIBAN Tax and Business Advisory on the emerging issues in Kenya's Landscape
October 6, 2026
Embedding in Mobile Telephony | Business Redefined
We take a look how Artificial Intelligence (AI) is revolutionizing mobile telephony & shifting trends in consumer behavior. Also, price sensitivity & what players like Samsung Kenya are doing to widen the offering amidst depressed spending power.
September 29, 2026
Unlocking SME Financing | Business Redefined
The banking sector closed 2025 with Kes 596.8 billion worth of outstanding credit attributable to the MSME segment of the economy. Despite significant gains made in unlocking credit to these businesses, including deeper penetration of uncollateralized lending, a lot remains to be done to address the friction they encounter in their search for formal financial credit lines. A conversation with Renato D'Souza, Director Business Banking, Absa Bank Kenya to get a pulse check on lending to MSMEs.
September 22, 2026