Alternative Tax Dispute Resolution | Business Redefined

In 2024/25, KRA reported unlocking Kes 15.3 billion following the conclusion of 97 cases through the alternative dispute resolution route. We take a look at Alternative Tax Dispute Resolution with Janet Lavuna, Associate Director, PWC Kenya In the discussion:
  • What is the design of Kenya's Alternative Tax Dispute Resolution framework?
  • Who are the parties involved & what does it entail from start to finish?
  • What are the limitations of the Alternative Tax Dispute Resolution process & what recourse exists?
  • What are the typical settlement terms in the Alternative Tax Dispute Resolution process?
  • Enhanced Tax Compliance Certificates & implications for taxpayers
« | »
Episodes
Special Report - Loan Pricing Formula Overhaul | Business Redefined Starting Dec 1st, 2025, Kenya's banking sector ushers in a new regime of interest rate determination as the Risk Based Credit Pricing model is overhauled for all new variable loans. A Special Report on what is changing, how it's changing, why it's changing, what implications this has on the market & whether it really is a game change in monetary transmission. December 2, 2025
East Africa's Ride Hailing Landscape | Business Redefined Usage of app-based mobility services has gained traction in Kenya's urban centres. In the taxi industry, this has presented a notable reset as the market adjusts to platform based sourcing of services, an increase in the number operators coupled with an increase in zone coverage. We take a look at this sector covering:
  • The regulatory landscape
  • Pricing & commission
  • Product development & distribution
  • Client security
 November 26, 2025
Kenya's Digital Payments Ecosystem | Business Redefined A conversation with Network International regarding Kenya's & East Africa's Digital Payments Ecosystem. On the discussion:
  1. Solving for the micro, small & medium size businesses as far as payments go
  2. Interoperability across channels & the state of play on frictionless payments
  3. Three years after the launch of the National QR Code Standard, where are we on that front?
  4. Security & data protection
 November 25, 2025
Investment Play 2025/26 | Business Redefined From the listing of the first global equity ETF at the Nairobi Securities Exchange, through the largest corporate bond issuance (Kes 20.0 billion aggregate, Kes 16.76 billion Tranche I) to the structuring of the roads state arrears securitization program, few have commanded the East African corporate actions scene in 2025 like Absa Kenya. We speak to the man steering the team behind all these corporate actions, James Agin, Managing Principal, Corporate & Investment Banking, ABSA Kenya for a front row seat on the 2025 pipeline, the driving factors & also to get a sense of what we can expect in 2026. November 18, 2025
Banking on Africa | Business Redefined A sit down with pan-African entrepreneur Tony Elumelu during his latest visit to Nairobi to discuss UBA Group's 'Banking on Africa' white paper & the case for mobilising an estimated US$4.0 trillion worth of domestic capital to fund the continent's infrastructure needs. He tables an emphatic case for Africa's pension funds (~ US$500.0 billion in assets under management) to leave the safe harbour of government paper & deploy this capital in transformative infrastructure projects. November 17, 2025
Emerging Issues in Retail Banking | Business Redefined It's the big countdown to Dec 1st as Kenyans anticipate the much awaited transition to a new Risk Based Credit Pricing Model in the banking sector. We sit down with Stanbic Kenya's Head of Personal & Private Banking, Abraham Ongenge, for a discussion on what this transition means & how it is expected to impact lending.  Also on the discussion, evolving trends around retail lending, risk appetite & the deep-seated asset quality question. November 14, 2025
AI, Data Centres & Kenya's Potential | Business Redefined Artificial Intelligence is disrupting our day-to-day lives, from commerce & financial services to healthcare & medicine  to learning & education. A discussion with Africa Data Centres CEO, Adil El Youssefi on AI, data centres & Kenya's promise in this revolution. We will be looking at a raft of issues including Kenya's AI Strategy 2025 - 2030 & the AI-Sustainability nexus.   November 5, 2025
Deepening Pensions & Insurance | Business Redefined Deepening pensions & insurance coverage in Kenya with Equity Bank's Life Assurance MD, Angela Okinda. On the discussion:
  • Curating products, both pensions & insurance, for Kenya's vast informal economy
  • Pensions sector regulatory landscape & the impact of the NSSF Act of 2013
  • Pensions sector concentration in fixed income assets & pathways towards diversification
  • Insurance industry trends: Loss ratios, gross premiums & the 2.45% penetration rate
  • From IFRS4 to IFRS17 & implications for the insurance sector's competitive landscape
 November 4, 2025
Africa Climate Investment Summit 2025 | Business Redefined Big week ahead as we get ready for the Africa Climate Investment Summit 2025 taking place between the 28th & 30th in Nairobi. The key agenda will be how Africa, & the Global South, can widen the pipeline of bankable projects that tap into the bucket loads of climate finance that often accompany lofty policy pronouncements.  A sit down with the CEO of Kenya Climate Innovation Center, Joseph Murabula to unpack this & a lot more. October 29, 2025